www.chithiraalayam.art
At Chithiraalayam, all transactions are handled with care, security, and transparency. The following terms outline how payments are processed on our website.
Payment Terms
1. Accepted Payment Methods
Payments on Chithiraalayam are securely processed through Razorpay, a trusted payment gateway.
You may complete your purchase using:
- UPI
- Credit Cards (Visa, MasterCard, etc.)
- Debit Cards
- Net Banking
- Supported digital wallets
All payments are subject to validation and approval by the payment provider.
2. Payment Processing
- Full payment must be made at the time of placing an order
- Orders are confirmed only upon successful payment authorisation
- In case of payment failure, the order will not be processed
You will receive a confirmation email once your transaction is successfully completed.
3. Pricing and Currency
- All prices listed on the website are in Indian Rupees (INR) unless stated otherwise
- Prices are inclusive/exclusive of applicable taxes as indicated at checkout
- For international transactions, currency conversion (if applicable) is handled by your bank or payment provider
4. Payment Security
All transactions are processed through secure, encrypted payment channels provided by Razorpay.
Chithiraalayam does not store or have access to your card details or sensitive payment information. Your financial data is handled directly by the payment gateway in accordance with industry security standards.
5. Failed or Pending Transactions
In the event of a failed or incomplete transaction:
- Any amount debited may be automatically reversed by your bank or payment provider
- The timeline for such reversals depends on the respective bank or payment institution
For unresolved issues, you may contact us for assistance.
6. Order Cancellation Due to Payment Issues
Chithiraalayam reserves the right to cancel any order in cases of:
- Unsuccessful payment
- Suspected fraudulent transactions
- Payment disputes or irregularities
Any confirmed payment for cancelled orders will be refunded in accordance with our refund policy.
7. Invoices
A digital invoice will be provided upon successful purchase.
This invoice serves as proof of transaction and may be required for any future communication or support.
Closing Note
Every transaction at Chithiraalayam is conducted with the same care with which each artwork is prepared. We aim to ensure a secure and seamless experience at every step.
